Born from a quiet kitchen steeped in tradition and a heart brimming with passion, The Sandesh Factory (TSF) began as an experimental niche small-scale home business with a simple yet profound mission—to share unparalleled bite-sized joy of freshly made Bengali sweets, meticulously crafted with love, warmth, and the dedication of artisanal hands. Chandramika Rai, the heart-soul-and-hands of TSF, had set out on this gourmet business odyssey with spirited hope to bring an appetizing soul-filing delight to consumers of two distinct types. The ones who had never tasted authentic homemade Bengali sweets, and the ones who were craving authentic Bengali sweets.​

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What began as a humble home business quickly gained a following, and the demand for our artisanal Bengali sweets prompted the transition to a more vivid client-facing boutique store. Today, our store stands as a testament to the belief that the essence of home can be shared and savoured beyond the confines of four walls.​

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In our TSF store, we maintain the spirit of personal connection that marked and elevated our home business days. Our team pours dedication into every sweet, ensuring that each bite carries the authenticity and personalized touch reminiscent of homemade treasures. Each sweet is more than a confection; it's a piece of our heart, handcrafted with a dedication that goes beyond mere culinary expertise. ​

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We cherish the relationships built over a shared love for our sweets, creating a sense of belonging that extends beyond the storefront.